I recently had bought a t shirt and a hat from Recon K9. I paid for the Express shipping as I was leaving for a trip and wanted them for it. Recon K9 quickly filled the order but somewhere along the way an issue came up with the shipping. With a phone call and email to Recon I was contacted by the owner who was very apologetic and helpful. He got the items sent out to me the next day so I had them for my trip and he credited me the cost of shipping. Recon K9 makes great products which is what brought them to my attention but their customer service is what will keep me coming back. As a Police K9 handler I am constantly looking for products and companies I can count on and recommend to other handlers and Recon K9 is now top of the list.
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